Shipping Policy

At WellFit, we aim to provide a smooth and reliable delivery experience for all our customers.

Order Processing

Orders are normally processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Once your order has been dispatched, delivery usually takes approximately 3–7 business days, depending on the delivery location and courier service.

Shipping Charges

Applicable delivery charges will be displayed during checkout or communicated to the customer before order confirmation.

Order Confirmation

For Cash on Delivery orders, our team may contact you to confirm your order and delivery details before dispatch.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address, phone number, and other required information. WellFit is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delayed Deliveries

Delivery times may be affected by weather conditions, public holidays, courier delays, incorrect addresses, or other circumstances beyond our control.

Failed Delivery

If a customer is unavailable at the provided address or refuses to receive the order, additional delivery charges may apply if the order needs to be re-shipped.

Damaged Package

If your package arrives damaged, please contact us as soon as possible and provide your order number along with clear photos or videos of the package and product.

Contact Us

For questions regarding your order or delivery, please contact WellFit through the contact information provided on our website.

By placing an order with WellFit, you acknowledge and agree to this Shipping Policy.